Privacy Policy
Effective Date: 1 January 2026
Introduction
At Arouva, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from arouva.com.
By accessing or using our website, you agree to the practices described in this Privacy Policy. We encourage you to read this page carefully to understand how your data is handled.
Arouva operates as an individual sole proprietorship based in India and complies with applicable Indian data protection laws and global best practices.
Information We Collect
When you interact with our website or place an order, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
We only collect information that is necessary to provide our services, fulfill orders, and ensure a smooth customer experience.
How We Collect Information
We collect information in the following ways:
- When you place an order on our website
- When you contact us via email or support channels
- When you voluntarily provide information through forms
- Automatically through standard server logs (non-identifiable technical data)
How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Processing and fulfilling orders
- Communicating order confirmations, shipping updates, and support responses
- Providing customer service and resolving issues
- Improving our products, services, and website experience
- Preventing fraud and unauthorized transactions
- Complying with legal and regulatory requirements
We do not sell or rent your personal data to third parties.
Data Sharing & Third Parties
We may share limited personal information only with trusted third parties when necessary to operate our business, such as:
- Payment gateway providers
- Shipping and logistics partners
- Technology service providers essential for website operations
These partners are authorized to use your data only for the purpose of providing their services to Arouva.
Cookies & Tracking Technologies
Currently, Arouva does not actively use cookies, tracking pixels, or advertising analytics tools.
In the future, we may introduce:
- Cookies for improving user experience
- Analytics tools (such as traffic analysis)
- Marketing tools like Meta Pixel
When such technologies are enabled, users will be notified through a proper cookie consent banner, and consent will be collected as required by law.
Data Security
We take reasonable and appropriate security measures to protect your personal information from:
- Unauthorized access
- Misuse
- Disclosure
- Alteration or destruction
While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your data.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Once data is no longer required, it is securely deleted or anonymized.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Withdraw consent for promotional communications
To exercise any of these rights, please contact us at arouva2023@gmail.com.
Children’s Privacy
Arouva does not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has provided us with personal data, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 arouva2023@gmail.com